TERMS & CONDITIONS
MUTIARA BERSATU
Welcome to Mutiara Bersatu’s website!
Mutiara Bersatu Wet Kitchen Sdn. Bhd. operates https://mypasar2u.com/. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
The term “Mutiara Bersatu”, “us” or “our” refers to Mutiara Bersatu, the legal name of the owner of the Website, whose registered office is at 97, Cangkat Minden Jalan 5, 11700 Pulau Pinang.
Please read and review the following terms carefully. If you wish to continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use.
If you disagree with any part of these terms and conditions, please do not use our website, but please let us know by emailing at customercare.mutiarabersatu@gmail.com so we can try to find a solution.
In addition, when you use any current or future Mutiara Bersatu service(s), you also will be subject to the guidelines and conditions applicable to such service or business.
2. Information Collection
When you make purchase requests, we will request you to submit personal information. Such personal information includes your name, contact, email address and etc. We will use this information only to process your orders and for providing you customer support. If you choose to provide us with such personal information, you agree and consent to the transfer and storage of such information on servers of our choosing.
3. Communication
By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at customercare.mutiarabersatu@gmail.com.
4. Purchases
Under these terms, only persons 18 years of age or older may make orders of our products or provide personal information to us. By doing any of the foregoing actions, you are representing to us that you are of 18 years of age or older.
In addition, all purchases are subject to acceptance and availability. The items in your online shopping cart are not reserved and may be purchased by other customers until it is checked out.
5. Payment / Transactions
Payment can be made by FPX Payment (Financial Process Exchange) served by Toyyibpay and any other methods which may be clearly stated on our site from time to time. You confirm that the credit card/debit card being used is yours or that you have specifically authorized by the owner to use it.
In addition, we will take reasonable care, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any date you provide when accessing or ordering from our site.
6. Return and Refunds
You are highly advised to check the goods you receive it first. You are entitled to make any complaint within 24 hours after you receive the item. If the item you received is damaged or insufficient, we are ready to help you get your money back.
We issue refunds for Contracts within 7 working days of the original purchase of the Contract.
To report any complaint, you need to take a photo or video of your item and send the evidence of the complaint to our Customer Service.
We will make an inspection based on the evidence of your complaint and if eligible, the return or exchange will be sent the next day according to the delivery time that has been set.
7. Contact Information
If you have any questions regarding our site, its usage or any other policies, please contact us at:
